UNIZO INN Express Utsunomiya

Brand new hotel, everything smelling good. Breakfast has a good selection of bread so it’s suitable for westerners. Room has comfy bed and drip coffee available. And very professional staff despite their short time working in this facility.

The hotel is clean and new. The non-smoking room has no cigarette smell, (unlike many aged Japanese hotel, where cigarette smell is strong even in a non-smoking room). Cheap hotel. There is no breakfast at this hotel, but this is fine since it was known beforehand.

The staff went above and beyond to help me. I didn't know the area and they helped me find restaurants to try! I also didn't understand how the air-conditioning worked and the staff member came to my room. They were super friendly and genuinely seemed to want me to enjoy myself and explore their city.

Clean, comfortable, good facilities, room amenities, location is ok enough, good value for money

It was very clean, the view was good, the staff were amazing